Tesla, though, reportedly went farther by promoting range estimations that weren't grounded upon reality.

even going so far as to manipulate the range estimation software on its vehicles.

SOURCE: WEB

Reuters claims that "a person familiar with an early design of the software for its in-dash readouts"

claimed that Tesla's range metre would provide "rosy" estimates of the maximum distance a car could drive on a full battery.

When the battery's charge fell below 50%,

To prevent really leaving drivers stranded with a dead battery, the projection would change to a more accurate figure.

Drivers who observed the abrupt transition, however, believed there was a problem with their vehicles.

likewise set up service appointments. The "Diversion Team" stepped in at that point.